Verbal Armour Skills - De-escalating verbal aggression

DON'T GO TO WORK IN FEAR OF YOUR SAFETY.

Running away from problems will not make them disappear!

A POWERFUL STEP BY STEP APPROACH

SIMPLIFIES DEFUSING CLIENT AGGRESSION THAT EVERYONE SHOULD KNOW!
Learning what to say or what to do when someone is already yelling at you, swearing, abusing, or hitting you is not the time to be learning!

THE ONLY TRAINING YOU WILL EVER NEED!

INNOVATIVE TRAINING WILL PAY FOR ITSELF MANY TIMES OVER!
An easy to learn yet powerful, proven, time-tested solution for de-escalating verbal aggression for engaging with abusive or violent individuals.

EQUALLY ADAPTABLE AND EFFECTIVE FOR ALL JOB ROLES

Our ultimate training programs allow a new possibility to connect personally or professionally with fully customizable content for all industries.

FOCUS ON WHAT WORKS IN REAL-LIFE SITUATIONS

INSTEAD OF WHAT IS POPULAR, POLITICALLY CORRECT, OR SOUNDS GOOD.
You are not immune from workplace violence, verbal abuse or insensitive remarks.

AVOID THE MISTAKES THAT MOST PEOPLE MAKE SO YOU DON'T HAVE TO LEARN THE HARD WAY!

Our training is trusted by hundreds of organizations and thousands of individuals who never thought they could defuse situations.

HUNDREDS CONTINUE TO GET ASSAULTED EVERYDAY WHILE DOING THEIR JOBS!

We'll show you easy to learn assault avoidance techniques used by law-enforcement and professional security around the world!

HEALTH-CARE PROFESSIONALS WORKING IN EMERGENCY DEPARTMENTS ARE FIVE TIMES MORE LIKELY TO BE ASSAULTED!

Violent assaults on nurses and other health-care workers continues to affect 1 in 3. Nobody should have to go to work in fear of their safety!

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VERBAL ARMOUR CAN HELP YOU IMPROVE YOUR CONFIDENCE AND SKILLS

REALITY BASED TRAINING

SUPER CHARGES CONFIDENCE

FOR REAL LIFE SITUATIONS

GUARANTEED EFFECTIVE

LEARN FROM CONTENT EXPERTS NEVER TO BE AFRAID OF CONFLICT AGAIN
GUARANTEED EFFECTIVE FOR ANY ORGANIZATION OR JOB ROLE

Our mission is to simplify the complexity of dealing with aggressive clients step by step removing the anxiety and fear while empowering individuals with the confidence, right knowledge and skills to respond to client aggression effectively.

The universal principles of the Verbal Armour Skills® system provide a powerful, proven, time-tested solution for de-escalating verbal aggression for those required to engage with abusive or violent individuals related to their work where a higher standard of care, ability, and safety is required.

Tailor-made content addresses organization requirements and individual courses are open to anyone who lacks the confidence or struggles to engage with verbally abusive individuals and those who become physically violent in situations related to their work.

Please review our courses or contact us for further information about how we can help you personally or help your organization.

Our new The Powerful Phrases for Defusing Challenging Conversations ebook is on sale now!
Available in PDF format, 38 pages.

Explore OUR COURSES

Be one of the thousands of individuals who no longer go to work in fear of workplace aggression and violence.

Buy our eBook

Our new The Powerful Phrases for Defusing challenging conversations ebook is on sale now! Available in PDF format.